Overview

A better way to manage your business

TRAX Platform will help you streamline operations and reduce costs for a better bottomline. Developed by foodservice professionals for foodservice professionals, our platform saves operators time and money and is proven to increase sales by 15% on average.

Forget about tracking down slips of paper or working with clunky spreadsheets. This powerful web-based management solution increases operational efficiency and accuracy, improving productivity and employee morale. Your customers will love how easy and reliable it is to work with you—making them more likely to become repeat customers.

Top Features

Powerful features to streamline your operations

TRAX Platform is packed with features and has hundreds of possible configurations, making it the perfect fit for any operation. Here is an overview of the features our clients just can’t live without.

Order Entry

learn more >>

When you enter orders in TRAX Platform, the where, when, why, and who of every order is at your fingertips. You can sort and search for customers, past orders, and more.

Calendar Views

learn more >>

See all of your catering events and the status of each order displayed across monthly, weekly, or daily views. A color-coded pin system gives you a visual cue so that you can easily see the status of each order.

Kitchen Sheets

learn more >>

Every order generates a kitchen sheet and a pack slip, ensuring orders are filled and packed to customer specifications. Kitchen sheets can be printed one at a time or in bulk for a specified date range.

Editable Invoices

learn more >>

Whether it’s changes to an active order or updates to an invoice after the event, you can manage it all. And your system will update any taxes, gratuity, or service fees.

In-depth Reporting

learn more >>

Realize the power of data over time. After you have been using TRAX Platform for several months you’ll build enough data to begin to make useful assessments about efficiency, profitability, and your product mix.

Ordering Solutions

Add customer convenience to stimulate growth

When you combine the powerful back-end management tools of TRAX Platform with a client-facing online ordering website, you can increase repeat business, average order size, and your customer base. We offer order management solutions to meet your catering, take-out, and floor stock (link them to pages) needs.

Give your customers the power to place orders, make payments, and manage orders online. While they enjoy the convenience of placing orders anytime, you’ll spend less time on the phone.

Top online management features include:

Online Ordering

learn more >>

Quick, easy, and convenient online ordering accounts are available for your customers to use anytime, day or night. And with TRAX Payment Solutions, you can even accept payments online.

Order Tracking and Management

learn more >>

Your customers can easily navigate their account to check the status of their order and any changes they have requested.

Built-in Business Rules

learn more >>

You determine your hours of operation, lead times, delivery times, and much more!

Sales and Marketing Tools

learn more >>

Automatic up-selling, loyalty points, coupons, and social media tools will help you promote your business and increase profits. !

Multi Unit Firms

Multi Unit

TRAX Platform provides flexible solutions for non-commercial foodservice management firms. Our suite of web-based solutions is highly configurable and designed to work together for a seamless customer experience.

With all of your accounts on our platform, dedicated teams can manage promotions, menus, and prices for all of your accounts while maintaining a seamless customer experience. We offer advanced sales reporting, menu development, third-party integrations into finance systems, and more. And with Enterprise Management Services you can gain business intelligence from all of your locations with one powerful system.