Leadership That Knows Catering Operations
CaterTrax is led by operators, technologists, and strategists who understand the complexity of modern foodservice. Our leadership team combines hospitality expertise with technology discipline to deliver scalable solutions and long-term customer value.
3.jpg)
Gary Knaak
Chief Executive Officer
Gary leads CaterTrax with a focus on strategic growth, innovation, and long-term customer value. He works closely with product, delivery, and engineering teams to ensure the platform delivers measurable impact for foodservice organizations. With more than 30 years of executive leadership experience across multiple industries, Gary is known for aligning strategy with execution and building high-performing teams.
5.jpg)
Mike Healy
Chief Operationg Officer
Mike oversees CaterTrax’s day-to-day operations, aligning teams, processes, and systems to support consistent delivery and scalable growth. He works across product, implementation, and client-facing functions to drive operational excellence. With extensive experience in hospitality technology and foodservice operations, Mike brings an operator-focused approach to execution in complex environments.
Gary Knaak
Chief Executive Officer
Gary leads CaterTrax with a focus on strategic growth, innovation, and long-term customer value. He works closely with product, delivery, and engineering teams to ensure the platform delivers measurable impact for foodservice organizations. With more than 30 years of executive leadership experience across multiple industries, Gary is known for aligning strategy with execution and building high-performing teams.
5.jpg)
Mike Healey
Chief Commercial Officer
Mike oversees CaterTrax’s day-to-day operations, aligning teams, processes, and systems to support consistent delivery and scalable growth. He works across product, implementation, and client-facing functions to drive operational excellence. With extensive experience in hospitality technology and foodservice operations, Mike brings an operator-focused approach to execution in complex environments.
Tom Conaway
VP of Finance & Accounting
Tom oversees financial strategy, accounting, and reporting at CaterTrax. He brings more than 15 years of experience across financial planning, analysis, and performance management. His focus is on financial discipline, operational visibility, and scalable processes that support informed decision-making.
6.jpg)
Samantha Gould
Head of Human Resources
Samantha leads Human Resources and partners with senior leadership to support a high-performing organization. She oversees talent strategy, employee development, and organizational planning. With experience across technology and operations environments, Samantha focuses on building strong teams and a culture that supports long-term growth.
.jpg)
Kent Michels
VP of Strategic Projects
Kent leads strategic initiatives across professional services and enterprise engagements. He brings more than 20 years of experience in technology-based client services, including product management and strategic partnerships. His work ensures complex client needs are addressed through structured execution and scalable solutions.
1.jpg)
Amie Miller
Director of Implementation Services
Amie leads the Implementation Services team and oversees customer onboarding and site launches. She focuses on execution quality, process optimization, and cross-functional coordination. With a background in operational leadership, Amie ensures each implementation is delivered with clarity and consistency.
Stacy Pline
Director of Professional Services and Solutions Consulting
Stacy leads the Professional Services Solutions Consulting team, delivering custom enterprise and site-level solutions. She brings more than 15 years of CaterTrax platform expertise and hospitality technology experience. Her focus is on building scalable, repeatable solutions that support evolving client needs.
Liz Soldi
Director of Client Services
Liz leads Client Services operations, supporting both Menu and Client Support teams. She brings extensive experience in client services leadership and operational improvement. Her focus is on delivering a consistent customer experience while building strong, scalable teams.
Nick Ramos
Director of Platform Engineering
Nick leads Platform Engineering and oversees system reliability, performance, and ongoing development. With more than a decade of experience at CaterTrax, he brings deep knowledge of the platform’s architecture and evolution. His focus is on building secure, scalable technology that supports modern foodservice operations.
Rick Kockler
Director of Software Development
Rick leads the Software Development organization at CaterTrax and guides the evolution of the company’s technology platform. With more than 15 years at CaterTrax, he plays a key role in aligning engineering priorities with business and customer needs. Rick focuses on delivering reliable, scalable solutions through practical innovation.